Pissed Consumer - Shapes/Apollo Acceptance RUDE THUGS & Evil corp!

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Shapes/Apollo Acceptance RUDE THUGS & Evil corp!

Jun 24, 2008

Shapes Total Fitness/Apollo complaint by Erinjrowdon

UPDATE: I have filed a complaint w/ the Better Business Bureau who will consider my request for staffing changes w/in the dreadful office! Score one for the consumer!

I tried to call Apollo Acceptance to pay the $150 cancellation fee as well as what my acct had racked up b/c I thought my cancellation was done & over w/, but Ms. P. doesn't listen to reason nor does she practice any level of customer service skills. I had a screaming match w/ her over the phone b/c every time you speak SHE SPEAKS OVER YOU AND LOUDER! "I'm not cust. serv. I don't have to be polite or respectful. Pay your bill. All or nothing. You're not a cust. you're a debtor, etc..." ! A debtor!!! Are you f***ing kidding me!?!?!?!

WHEN YOU WORK w/ the general public you ARE customer service, PERIOD! This woman shouldn't have her job tomorrow.

EJR

6/24/08

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Comments (2)

1. Written by ejr, on 23-07-2008 18:57

no prob. This is unacceptable the way these people do business.

Spread it all the way to the top: Vince Julien (President of Shapes)

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2. Written by Jaber, on 23-07-2008 10:45

Thank you for making a complaint!! I believe I shall be doing the same thing.

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